At PureWear, we are committed to delivering your order safely, securely, and on time – whether in India or abroad.
Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders are not processed on Sundays or public holidays.
- You will receive a confirmation Email/WhatsApp message once your order is placed.
- Once shipped, tracking details will be shared with you.
Shipping Time
- Domestic (India): 5–7 business days, depending on location.
- International: 7–21 business days, depending on destination and customs clearance.
- Delivery timelines may vary during festivals, sales, or unforeseen circumstances.
Cash on Delivery (COD)
- COD is available for domestic orders only.
- The exact amount must be paid to the delivery partner at the time of delivery.
- COD orders may take 1–3 extra business days for processing compared to prepaid orders.
- COD is not available for international orders.
Shipping Charges
- Shipping charges (domestic and international) will be calculated and displayed at checkout.
- Free shipping may be offered on selected orders or promotional campaigns.
Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
- Courier service disruptions
- Weather conditions
- Remote delivery locations
- Customs clearance (for international orders)
- High order volumes during sales
PureWear is not liable for delays caused by courier partners but will assist you in tracking and resolving issues.
Incorrect Address
Please ensure that your shipping details are accurate. PureWear is not responsible for orders delivered to incorrect addresses provided by the customer.
Handcrafted Products
Our chikankari and handcrafted pieces undergo careful finishing and quality checks. Some orders may require slight additional processing time to ensure premium quality.
International Shipping Details
- All international orders are shipped with a reliable courier partner and are trackable.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- Delivery times vary by country and may be affected by customs clearance.
Contact Us
For any shipping or delivery queries, reach out to us at:
contact@purewearcreation.com / +91-8756471804